Privacy Policy

Effective Date: January 21, 2026

At Antiageluminous, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our custom embroidery, patches, and appliqué services.

Information We Collect

We collect information necessary to provide our clothing decoration services:

Contact details including name, email address, and phone number
Project specifications and design preferences for your custom embroidery or appliqué work
Payment information required to process orders for our services
Communication records related to consultations and project discussions
Shipping addresses for delivery of completed garments

How We Use Your Information

Your information is used exclusively to deliver quality clothing decoration services:

Processing and fulfilling your custom embroidery, patch, or appliqué orders
Communicating with you about your projects and providing customer support
Sending quotes and invoices for requested services
Improving our clothing decoration techniques and service offerings
Sending occasional updates about new decoration styles or services (with your consent)

Legal Basis for Handling Personal Information

When we handle personal information, we do so in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Depending on the situation, we rely on the following grounds:

To perform a contract with you, including preparing quotes and completing your decoration projects
To take steps at your request before entering into an agreement, such as responding to enquiries and consultations
To comply with legal and regulatory obligations that apply to our business
For our legitimate business interests, such as improving our services and managing our operations, where these interests are consistent with your privacy rights
With your consent, for example for optional marketing communications, which you can withdraw at any time

Information Sharing and Disclosure

Antiageluminous does not sell or rent your personal information. We may share data only in these limited circumstances:

With service providers who assist in delivering our embroidery and appliqué services
With shipping partners to deliver your completed garments
When required by law or to protect our rights
With your explicit consent for specific purposes

International Data Transfers

Our primary operations are based in Australia, and we aim to store personal information in Australia where practical. Some of our service providers or technology tools may operate in other countries, which can mean your information is processed outside Australia.

Where this occurs, we take reasonable steps to ensure that any overseas recipient will protect your information in a way that is consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, including through contractual safeguards and careful provider selection.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications
Withdraw consent for data processing

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you can also request access to the personal information we hold about you, ask us to correct it if it is inaccurate, out of date, incomplete, or misleading, and make a privacy complaint. If you make a complaint, we will respond within a reasonable time and explain how we have handled your concerns.

Data Retention

We retain your personal information for as long as necessary to provide our clothing decoration services and comply with legal obligations. Project records are typically kept for warranty and reference purposes.

Cookies and Tracking

Our website uses cookies and similar technologies to support essential functionality and to help us understand how visitors use our site. This may include remembering your privacy preferences, keeping forms working smoothly, and measuring website performance.

For more detail on the types of cookies we use, how long they last, and how you can manage them in your browser, please refer to our Cookies Policy.

Third-Party Services

We use certain third-party services to operate and improve our website and marketing activities. These services may collect or receive information about your use of our site, typically in aggregated or pseudonymous form:

Google Ads conversion tracking to understand which enquiries or visits come from our advertising campaigns
Google Ads remarketing to show relevant ads to people who have shown interest in our services
Google Analytics to measure website traffic, page performance, and general usage patterns
Google Maps API to display our business location and help you find us more easily

These providers use their own technologies, such as cookies or similar identifiers, in line with their own privacy policies. Where available, you can adjust your preferences directly with these providers or through your browser settings.

Children's Privacy

Our services are designed for adults and business customers. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and, where appropriate, remove that information.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices, content, or security of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Antiageluminous
2/14 Sundercombe St, Osborne Park WA 6017, Australia
Phone: +61 863 170 977
Email: admin@antiageluminous.world